PRIVACY POLICY

1. COLLECTION AND USE OF INFORMATION:

1.1. UNIVERSAL BLEND PRIVATE LIMITED (hereinafter referred to “The enterprise”) is committed to protecting your privacy.
1.2. For each visitor to our website, our web server automatically recognizes non-personally identifiable information only, e.g., the IP address, domain type, browser version, and service provider. Persons who supply us with their address, telephone number and/or email may be contacted by us with information regarding orders they have placed or regarding other operational information. We also store information voluntarily provided to us by our website users when they make a purchase or send us a query through our ‘Contact Us’ page.
1.3. We use the information we collect about our website users to improve our website’s content, process and confirm orders, respond to user inquiries and provide a more personalized shopping experience. We may also use the information to notify our users about important functionality changes to our website and special offers launched by our company. By visiting our website, users consent to the collection and use of the above information by UNIVERSAL BLEND PRIVATE LIMITED. UNIVERSAL BLEND PRIVATE LIMITED reserves the right to share information collected with its own affiliates. In the event we sell or transfer all or a portion of our business assets, our website user information may be one of the business assets that are transferred as part of the transaction.

2. ORDER INFORMATION:

2.1. Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
2.2. Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
2.3. Source of collection:
a) Direct collection of Information: We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
b) Passive Collection of Information: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
c) Third Party sources: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

3. OTHER USER PERSONAL INFORMATION:

3.1. Any payment information that is maintained by us is masked to keep it protected in the unlikely event of unauthorized breaches of security.
3.2. In addition, we participate in cooperative database services. These services help us to direct print catalogues, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services, but no credit card information or email addresses are provided to the cooperative.
3.3. Any changes to our privacy policy will be posted on this page to keep our users abreast of the information we collect, use, and disclose under necessary circumstances.
3.4. UNIVERSAL BLEND PRIVATE LIMITED reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of our company. In addition, we do not send credit card information of our users through emails.

4. USE OF THIRD PARTIES:

4.1. We use third parties to help us provide services to you including such things as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contests, and to provide aggregate, comparative information on the performance of our site to us and a select group. Information will be shared with these third parties only to the extent necessary to provide these services.
4.2. We contract with third parties to serve ads on our behalf across the Internet and sometimes on this site. They may collect information about our user’s visits to the website, and their interaction with our products and services. They may also use information to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology
used by most major websites. Such third parties are not permitted to sell or share your personally identifiable information as part of this process.

5. USE OF COOKIES:

5.1. Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. Company may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us.
5.2. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences.
5.3. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
5.4. We use cookies placed on our visitor’s computer hard drive to enable our systems to recognize browser details during a webpage visit and when returning to our site. For instance, when a user is ready to purchase an item, a cookie allows our site to "remember" that items have been added to a shopping cart. We can also show merchandise
based on user preferences and provide a more personalized shopping experience.

6. CONDITIONS OF USE:

6.1. UNIVERSAL BLEND PRIVATE LIMITED does not warrant that this site, its servers, or email sent by us or on our behalf are virus free. UNIVERSAL BLEND PRIVATE LIMITED will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. In no event will UNIVERSAL BLEND PRIVATE LIMITED be liable for any damages whatsoever in an amount in excess of any purchase made on the website and if no purchase is made, in an amount in excess of INR 100.

7. DISCLOSURE OF INFORMATION:

7.1. Advertising The enterprise uses some third parties to administer a limited set of advertisements on our Website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.
We do not disclose your Personal Information to third parties for their marketing and advertising purposes.

8. LINKS TO OTHER THIRD PARTY SITES:

8.1. The Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by the enterprise including but not limited to payment gateways or social networking websites. The enterprise is not responsible for any form of transmission, whatsoever, received by you from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall the enterprise be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.

9. DISCLOSURE OF PERSONAL INFORMATION:

9.1. We may disclose your Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
9.2. We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
9.3. We may disclose your Personal Information to our service providers and third parties, as necessary or appropriate, for managing your employment, processing your payroll and other compensations, managing employee benefits, tracking attendance, etc.

10. SECURITY PRACTICES AND PROCEDURES:

10.1. The security of your Information is very important to the enterprise. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and wilfully negligent.
10.2. We may enter into agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information / data.
10.3. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall
mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc. 10.4. In the event of any breach of your Personal Information, the enterprise will, without unreasonable delay, notify you of it by email or fax and take appropriate measures in compliance with the provisions of applicable laws.

11. MISCELLANEOUS:

11.1. User Rights and Discretion
a) All Personal Information provided to the enterprise by you have been voluntarily provided by you. You have the right to withdraw your consent or seek to change or correct any information (which cannot be changed by logging into your account/profile with the enterprise) at any time in writing by sending an e-mail to us at info@theindiantrunk.com, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the enterprise reserves the right to discontinue the services for which the said Information was sought.
b) You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information,
the enterprise will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
c) You may request for deletion of your personal information by raising a request with Company as per the provisions of clause 6.9 of this Privacy Policy. We will verify such requests before acting upon it. You are advised to mention “Delete my information” in the subject line along with details as may be necessary to act upon the request. Notwithstanding the foregoing, we reserve the right to retain your personal information in accordance with this Privacy Policy to the extent it is not prohibited by applicable laws. Subsequently, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.
d) The enterprise may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.
e) You may request for deletion of your personal information by raising a request with Company by sending an e-mail to us at Shopatnude@gmail.com. We will verify such requests before acting upon it. You are advised to mention “Delete my information” in the subject line along with details as may be
necessary to act upon the request. Notwithstanding the foregoing, we reserve the right to retain your Personal Information in accordance with this Privacy Policy to the extent it is not prohibited by applicable laws. Subsequently, once the purpose for which your Personal Information was collected or could be used lawfully is over, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. We may archive information to prevent, investigate, or identify possible wrongdoing in connection with the goods and/or services provided by us to comply with legal obligations. We may also continue to retain your data in anonymised form for analytical and research purposes to the extent not prohibited by applicable laws.

12. IMPORTANT DISCLAIMER:

12.1. Although the enterprise provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the enterprise on separate emails/phone calls etc. The enterprise disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or wilful misconduct and the enterprise takes no responsibility of the same.

13. CHANGE IN PRIVACY POLICY:

13.1. This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use
of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.

14. APPLICABLE LAW:

14.1. By visiting this site, you agree that the laws of the India govern this privacy policy and any dispute of any sort that might arise between users and UNIVERSAL BLEND PRIVATE LIMITED or its affiliates.
14.2. The ‘date of receipt’ shall be the ‘date of delivery’ recorded in the register of the courier delivery service.
14.3. Courier/Transport charges for returning the goods will have to borne by the customer. The refund amount will be limited to only what was paid at the time of purchase on the website.
14.4. ‘Date of returns receipt’ shall be the date on which the courier service delivers the goods to the enterprise at the address mentioned under the ‘Returns Policy’ as per the courier service’s records.
14.5. The ‘date of receipt’ shall be the ‘date of delivery’ recorded in the register of the courier delivery service.

15. FURTHER ACKNOWLEDGEMENTS:

15.1. You hereby acknowledge and agree that this Privacy Policy: a) is clear and easily accessible and provide statements of Company’s policies and practices with respective to the Information;
b) provides for the various types of personal or sensitive personal data of information to be collected;
c) provides for the purposes of collection and usage of the Information;
d) provides for disclosure of Information; and
e) provides for reasonable security practices and procedures.

16. GRIEVANCE REDRESSAL:

The enterprise respects your privacy and if you do not want to receive any kind of communications from UNIVERSAL BLEND PRIVATE LIMITED/ Shopatnude.com or have any grievances to share, please report to: Name: Adarsh Agarwalla Email: Shopatnude@gmail.com Phone: 8763969476 Timings: Monday to Saturday, 10AM - 7PM